Privacy Policy

Effective 24 September 2026

KIA eSchool is a school management system that schools use to run their teaching and to keep in touch with students, parents, guardians and staff. This policy explains what information the system collects, how it is used and how it is protected. Your school controls its own information; KIA eSchool processes it on the school’s behalf.

1. Information we collect

Personal details: name, gender, date of birth, address, phone number, email and photo.
Learning records: class, attendance, marks, exam results, assignments, timetable and teachers’ notes.
Financial records: fees, payments and receipts. We never store your bank card number.
Transport records: pick-up point, bus route and attendance on the school bus.
Technical data: device type, sign-in logs and the identifier used to send notifications.

2. How we use information

To provide learning services such as attendance, marks, assignments, timetables and fees.
To connect the school, teachers, students and parents, and to send relevant notifications.
To prepare reports for the school and, where the law requires, for the Ministry of Education, Youth and Sport.
To keep the system secure, prevent misuse and improve the service.

3. Sharing information

We never sell or rent your personal information to anyone. We share it only:

With your school and the people it authorises (for example, a class teacher sees the students in their class).
With service providers that help run the system (servers, file storage and notification delivery), who are bound to keep it confidential.
With competent authorities when the law requires.

4. Children’s information

Most students are under 18. Student accounts are created by the school, and a parent or guardian can see their child’s information through a parent account. We collect only what is needed for learning.

5. Storage and security

Information travels over an encrypted connection (HTTPS).
Passwords are stored as a hash, never as the original text.
Each user sees only what their role allows, and one school’s information is never visible to another school.
We keep information for as long as the school needs it or the law requires, then delete or anonymise it.

6. Your rights

You may ask to see, correct or delete your personal information or your child’s. Send the request to your school office, which will handle it through this system.

7. Changes to this policy

We may update this policy from time to time. The date above will change, and important changes will be announced in the app.

8. Contact

If you have questions about your information, contact your school office directly or through the “Contact us” page in the app.