Terms & Conditions

Terms of Use

Effective 24 September 2026

By using KIA eSchool through the mobile apps or the website, you agree to the terms below and to our Privacy Policy. If you do not agree, please do not use the service.

1. Accounts

  • Your account is provided by your school. Keep your password secret and do not let anyone else use your account.
  • You are responsible for everything done in your account. If you suspect someone else has used it, change your password and tell the school at once.

2. Acceptable use

You agree not to:

  • View or share another student’s or staff member’s information without permission.
  • Post or send abusive, threatening, indecent or unlawful content.
  • Try to break into, disrupt or damage the system.
  • Cheat in online exams or assignments.

3. Content you post

You keep ownership of what you post (for example assignments, photos and messages) and allow the school to use it for learning purposes. The school may remove content that breaks these terms.

4. Fees and payments

Fees and due dates are set by your school. Online payments are processed by a payment provider, and receipts appear in the app. For questions about fees or refunds, contact the school.

5. Availability

We work to keep the service running, but it may pause for maintenance or for reasons beyond our control. Information in the app (such as marks or attendance) is entered by the school; if you see a mistake, tell the school.

6. Suspension or closure

The school may suspend or close an account that breaks these terms, or when you are no longer a student, parent or member of staff at the school.

7. Limitation of liability

The service is provided “as is”. To the extent the law allows, we are not liable for indirect loss arising from using, or being unable to use, the service.

8. Governing law

These terms are governed by the laws of the Kingdom of Cambodia.

9. Changes and contact

We may change these terms and will update the date above. Continuing to use the service after a change means you accept the new terms. For any other question, contact your school office.